Privacy policy
This page explains what personal data XV Production collects through this website and when you contact us, why we use it, and what rights you have.
Last updated: 8 November 2026
Who is responsible
XVXV GROUP AB (trading as XV Production), organisation number 559177-3410, is responsible for your personal data (the "controller").
XV Production
Ålandsgatan 10, 504 41 Borås, Sweden
hello@xv-production.com
What this website collects
This website does not use cookies and does not use analytics, advertising or other tracking tools. It does not load fonts, scripts or media from third-party servers.
When you choose English or Swedish, the choice is saved in your own browser (local storage), so we do not ask again. It is never sent to us, and you can remove it by clearing your browser data.
Our hosting provider keeps technical server logs when you visit the site (for example your IP address, the pages requested, the time and your browser type). We use them to deliver the site, keep it secure and find errors. See "Who receives your data" below.
When you contact us or start a project
When you press Send on Start a project, your answers are sent to our own CRM system and saved there, so that we can reply. To stop spam we also save a scrambled code made from your IP address, never the address itself. If sending does not work, your own email program opens with your answers filled in instead, and the message reaches us only when you send it. You can also email or call us directly.
The details we may receive are the ones you choose to give us: name, company, email address, phone number, which services you are interested in, a description of your project, your timeline, and how you found us.
- Why we use them: to answer your inquiry, assess whether we can help, prepare a quote, and keep in touch about the project.
- Legal basis: steps taken at your request before entering into a contract, and our legitimate interest in running our business and answering inquiries (GDPR Article 6(1)(b) and (f)).
- How long we keep them: inquiries that do not lead to a project are deleted 24 months after our last contact. If an inquiry becomes a project, we keep the contact and project details for as long as the customer relationship lasts, and documents that are accounting records for seven years, as Swedish bookkeeping law requires. Deleted data can remain in our daily database backups for up to seven days before they are overwritten.
Who receives your data
- Email and office tools: our email is provided by Google Workspace (Google), which processes messages on our behalf.
- Hosting: this website is hosted by Vercel Inc. in the USA, which processes technical data as described above. Vercel transfers data outside the EU/EEA under the EU Standard Contractual Clauses, which are part of its data processing agreement with us.
- Our CRM: inquiries and projects are stored in our own CRM system, which we have built ourselves. It runs on Vercel, and the data is stored in a Supabase database hosted in the EU (Frankfurt, Germany).
We do not sell your personal data and we do not use it for automated decision-making.
Your rights
You have the right to ask us for access to the data we hold about you, to have it corrected or deleted, to restrict or object to our use of it, and to receive it in a portable format. Write to hello@xv-production.com and we will answer within one month.
If you think we handle your data incorrectly, you can complain to the Swedish Authority for Privacy Protection (IMY), imy.se.
Links to other websites
Some pages link to articles and partners on other websites. They have their own privacy policies, and we are not responsible for them.
Changes
If we start using cookies, analytics or other tools, or change how we handle data, we will update this page before we do.